Frequently Asked Questions

Filmhound is a professional film archiving service that offers an automated solution to keep your film safe, clean, and organized for decades. Founded in the winter of 2017 by Jonathon Kohn, a former lead Frontier scanner at Indie Film Lab, Filmhound was born from a recognized need for professional archiving services. While archiving his own film and sharing the process online, Jonathon realized the potential to help others maintain their own valuable film archives with ease.

Filmhound offers competitive pricing tailored to both members and non-members, ensuring our services are accessible to anyone looking to maintain a film archive:

Non-Members:

• Archiving Service: $5 per page archived.

• Return Orders: $20 per 100 archived pages.

• Archival Binders: $20 per 100 archived pages.

Member Benefits:

• Enjoy 20%, 40%, or 60% off all services and products.

• Unlimited Storage

• Automatic Returns

• Exclusive App Access

• Priority Support and Archiving

Memberships are designed to offer significant savings and enhanced services for regular users.

Filmhound offers tailored archiving solutions for both frequent and one-time users. Here’s how our services differ between members and non-members, helping you choose the option that best suits your needs:

For Members:

• Ideal for professional photographers like wedding or family photographers who regularly shoot and require ongoing archiving services.

• Billing and Storage: Members enjoy automatic billing and storage of their orders.

• Automatic Returns: Once you reach 100 stored archival pages, we automatically initiate a return at no extra cost, including a free archival binder to keep your film organized and protected.

• Additional Benefits: Members also benefit from significant discounts on all services, priority archiving, and exclusive access to our app.

For Non-Members:

• Perfect for individuals who have found old film, such as in a closet or attic, and require a one-time archiving service.

• Immediate Returns: Non-members' orders are archived and then immediately returned. There is no storage option available for non-members.

• Costs: Shipping costs are incurred upon the completion of archiving, and although a binder is not included, it can be added for an additional fee.

Why Become A Member?

If you’re a regular shooter sending multiple orders throughout the year, membership offers a cost-effective, hassle-free way to manage your ongoing needs with additional perks like automatic returns and priority service.

Why Opt for Non-Membership?

For those dealing with a one-time batch of film or sporadic archiving needs without the requirement for recurring services, non-membership is straightforward and ensures you only pay for what you need without any long-term commitments.

Getting started with Filmhound is easy and straightforward, whether you're a professional photographer or someone looking to archive personal film collections. Here’s what you need to do:

Choose a Membership (if applicable):

• Select the membership that suits your needs. Memberships offer various benefits, including discounts, automatic returns, and more.

Prepare Your Film:

• From a Partnered Lab: If you are sending film directly after processing at a lab that partners with Filmhound, simply select the “Filmhound” return option during the lab's ordering process. We coordinate with partnered labs to receive orders on a monthly basis.

• From an Unpartnered Lab: Set the return address to Filmhound at 260 Commerce Street, Suite 300, Montgomery, AL 36104. Ask the lab to hold your films to be shipped monthly to reduce costs. Ensure that your lab order form is included as it will be used to set up your Filmhound account.

• Directly From Home: Securely pack your film in a ziplock bag to protect it during shipping. Include your name and email address in the package. Send it to Filmhound at the above address.

Account Setup and Payment:

• Once your film arrives at our facility, it will be checked in, and you’ll receive an email with directions to set up your Filmhound account. This email will also include an invoice for the archival services.

By following these steps, you can start using Filmhound’s services to safely archive your film, ensuring it is preserved and organized for easy access whenever needed.

135

Requires 1 PrintFile 35-7BXW archival negative preserver. Each preserver holds 7 strips of 6 frames. 42 frames total.

• Half Frame

  • In rare cases an additional preserver is required due to spacing issues.

• Panoramic

  • It is common that panoramic rolls require an additional preserver due to spacing issues.

• Mixed

  • It is common that mixed format rolls require an additional preserver due to spacing issues.

120

Requires 1 PrintFile 120-4UB archival negative preserver.

• 6x4.5

  • Each preserver holds up to 16 frames.

• 6x6

  • Each preserver holds up to 12 frames.

• 6x7

  • Each preserver holds up to 12 frames.

220

Requires 2 PrintFile 120-4UB archival negative preservers.

• 6x4.5

  • Each preserver holds up to 16 frames.

• 6x6

  • Each preserver holds up to 12 frames.

• 6x7

  • Each preserver holds up to 12 frames.

4x5

Requires 1 PrintFile 45-4B archival negative preserver per 4 4x5 negatives.

5x7

Requires 1 PrintFile 57-2B archival negative preserver per 2 5x7 negatives.

8x10

Requires 1 PrintFile 810-2P archival negative preserver.

Slide

Requires 1 2×2-20B archival negative preserver per 20 35mm mounted transparencies.

Our professional archiving service ensures the longevity and preservation of your film. Each order undergoes a detailed process starting with numerical organization by twincheck. Using specialized, lint-free gloves and PEC-12 emulsion cleaner, we meticulously clean each negative to remove dust, debris, and oil. Your film is then precisely cut and sleeved in archival pages that protect them from environmental factors and chemical degradation. This thorough process ensures that your precious work is preserved in pristine condition.

• Members pay $2-$4 per archived page

• Strays pay $5 per archived page

Members enjoy free unlimited storage in our climate-controlled office, where it remains under vigilant care until an automatic return is triggered or a manual return order is placed.

Strays’ orders are shipped back upon completion of archiving at a flat rate of $20.

Once a member accumulates over 100 stored archival pages, their film is securely organized in an archival binder and returned to them at no cost.

Strays do not qualify for automatic returns.

Members may place a return order at any time for any archival orders, currently in storage, including the option to add an archival binder. Unpaid orders are returned in their original packaging, enhanced with a protective bag for safe transit.

Strays’ orders are shipped back upon completion of archiving at a flat rate of $20.